According to Cybersecurity Ventures predictions, a new business will fall victim to ransomware every 11 seconds in 2021.

When time is of the essence and next steps are uncertain, organizations should consult with the experienced professionals at Ontrack to determine their best course of action.

 Call Now! Begin your recovery

Data recovery experts are ready to help.

Microcen has developed a specialized collection of proprietary tools to recover data from ransomware-encrypted systems, virtual machines, backup files, tapes and other storage media. With labs located around the world, help is available 24/7 from our knowledgeable team with vast experience in all types of data loss situations.


  • 130+ Decrypters
  • Specialized collection of     proprietary tools developed to     recover data encrypted by     ransomware

File Recovery

  • Virtual Disk Repair
  • Database Repair
  • Backup File Repair

Volume Recovery

  • All type supported (SAN, NAS,     Server)
  • Deleted File Recovery
  • Copy On Write File Systems     (NetApp WAFL, ZFS, etc.)

Backup Recovery

  • Full Tape Support (LTO, DLT,     etc.)
  • Veeam Specific Tools (deleted      and encrypted files)
  • All Backup Formats (Commvault,     TSM, Networker, etc.)

Recovery Process Overview

Though each ransomware incident is unique and varies in complexity, data recovery is possible. Success depends on the type of payload that has been executed, the hardware it has affected, and the initial actions taken upon discovery.


Immediate phone consultation with data recovery specialists.


Media is evaluated to determine what files can be recovered.


Recovery carried out by our expert data recovery engineers.


Data is recovered remotely or returned on encrypted media.

Top Ransomware Threats to Your Organization in 2021

  • Maze
  • REvil
  • Tycoon
  • TrickBot
  • Qakbot trojan
  • PonyFinal
  • Mailto (aka Netwalker     Ransomware)
  • Ragnar Locker
  • Zeppelin
  • TFlower
  • MegaCortex
  • ProLock
  • DoppelPaymer
  • Thanos

If you find yourself under attack from ransomware, contact the experts at Ontrack to help you gain access to your data.

 Call Now!Begin your recovery

How ransomware recovery works ?

  1. Identify the ransomware strain, outline risks and feasible recovery options

    Review strain specific analytics including cost, data recovery %, and expected downtime

    Free - read more about the coveware standard for transparency on process, cost and probability of ransomware recovery

  2. If necessary, let our professional 24/7 cyber extortion case managers negotiate on your behalf

    Focus on managing your recovery while Coveware works within your timeline

    Leverage our case data to ensure both ransom amount and risks are minimized

  3. Compliant & secure financial operations to simplify and ensure settlement success

    24/7 availability

    Cost reporting down to the penny and no hidden fees or markups

    100% transparency on reimbursed costs - no mark ups or spreads

  4. Our support team’s experience and documentation is available 24/7 to streamline your data recovery

    Post-incident retrospectives enhance your IT and operational security

    Incident documentation to meet your insurance and compliance requirements

Apply Best Practices at All Times

Follow these top tips to minimize your risk of attack:

  • Use multi-factor authentication (MFA)
  • Use complex passwords, managed        through a password manager
  • Limit access rights; give user        accounts and administrators only the        access       rights they need and nothing        more
  • Make regular backups, and keep        them offsite and offline where        attackers       can’t find
  • Patch early and patch often.        Ransomware like WannaCry and        NotPetya       relied on unpatched        vulnerabilities to spread around the        globe
  • Lock down your RDP. Turn off RDP if        you don’t need it, and use rate       limiting, 2FA, or a VPN if you do
  • Ensure tamper protection is enabled        – Ryuk and other ransomware strains       attempt to disable your endpoint        protection

* The State of Ransomware 2021, Microcen

Ransomware attacks.

It’s not a matter of if, but when.

It's time to take a proactive, unified approach. Veritas can help you protect, backup, and recover your data, regardless of where it resides–from edge, to core, to cloud.

An organization gets hit with ransomware every


11 seconds

Report an attack


If you are experiencing a ransomware incident, please complete the form below as accurately as possible. Our support team will work as quickly as possible to resolve your case once all information has been submitted.





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